Session 4: Day-to-day operations, performance monitoring and troubleshooting

Preparation

Please view the Materials Tab above to acquire all materials required for this tutorial including related manuals and demonstration projects and recommended training environment.

Description

This video tutorial focuses on all aspects of the day-to-day running of StarTracker-based ar and vr graphics with Swift CG+.

Session specific objectives

The main objectives of this tutorial are:

1. Boot up procedure
2. Performance monitoring
3. Troubleshooting

Chapter 1: StarTracker start-up sequence

• Using VNC viewer
• Loading the map
• Looking for warnings

Chapter 2: End stopping

• Running the zoom over the full range
• Running the focus over the full range

Chapter 3: Start up for the renderers

• Using the Playout interface
• Loading a test stack
• Testing camera moves

Chapter 4: Performance monitoring: Timing Detail

• Evaluating milliseconds for critical parameters
• Total milliseconds threshold

Chapter 5: Performance monitoring: Timing Scope

• Blue Cull timing bar
• Yellow Render timing bar
• Purple Overall timing bar

Chapter 6: Genlocking on StarTracker

• REF option

Chapter 7: Troubleshooting: Identifying areas at issue

• Video input
• Video output
• Graphical
• Tracking

Chapter 8: Troubleshooting: Log files

• C:\Program Files\tog\log
  • Version
  • License
  • Video card details
  • Project paths

Chapter 9: Troubleshooting: Missed messages

• Tracking data
• Errors

Chapter 10: Engaging support

• Support tickets
• Details required

Expected duration

1 hour

User Level

Advanced (L2) only